Casa Mare Exclusive Design

Terms & Conditions & Policies

1.  Introduction

Welcome to Casa Mare Exclusive Design (“Casa Mare,” “we,” “our,” “us”). By accessing or using our website www.casamare.us, purchasing our products, or utilizing our services, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before making any purchase.

2.  Returns & Refund Policy

2.1  General Return Policy

We offer a hassle-free 90-Day Return Program. If you are not satisfied with your purchase, please contact us at it@casamare.us with your order number. Our team will guide you through the return process.

2.2  Visible Damage Returns

• If your item arrives visibly damaged, please refuse the shipment and notify us immediately at it@casamare.us with your order number and photos.
• If an item is refused for reasons other than visible damage, additional return shipping charges will apply.

2.3  Concealed Damage Returns

• If damage is discovered after delivery, you must notify us within 15 days of
• Email us it@casamare.us with your order number, explanation, and
• We will either replace the product free of charge or issue a

2.4  Non-Damage Returns

• Non-damaged items may be returned if they are unused, in original packaging, and shipped back to our warehouse.
• The customer is responsible for return shipping
• After inspection, if damage is detected, deductions will apply to the

2.5  Cancellations After Shipping

Orders cancelled after shipment, delivery, or pickup will be treated as a non-damage return, and the buyer will be responsible for all return shipping costs.

3.  Shipping Policy

• Free Shipping applies within the 48 contiguous United
• Deliveries to Alaska, Hawaii, and Canada are available but subject to additional
• Large items (such as vanities and office furniture) may require LTL freight shipping.
• Residential deliveries will include liftgate service at no extra charge.
• Customers will receive a call from the carrier to schedule

⚠ Important: Please inspect all items upon delivery. Do not sign the delivery receipt until you are confident that the product is undamaged. Drivers will wait during inspection. If

damage is discovered, refuse delivery and contact us immediately.

Changing the delivery address while the order is in transit may result in additional fees.

4.  Cancellations Policy

If you wish to cancel an order, please contact us immediately at it@casamare.us.

• Orders cancelled before leaving the warehouse will be fully
• If the order has shipped, it must first be delivered and then processed as a return.

5.  Satisfaction Guarantee

We provide a 90-day satisfaction guarantee. If you are not happy with your product, please contact us within 90 days of delivery. We will work with you to arrange a return or replacement.

6.  Warranty Policy

• All products include factory warranties covering structural components and parts.
• Warranty coverage may vary by
• For warranty claims, contact us or the manufacturer directly at it@casamare.us.

7.  Payment Policy

We accept the following payment methods:

• Major credit cards (Visa, MasterCard, American Express, Discover)
• PayPal, Apple Pay, Google Pay, Amazon Pay
• Check or EFT (upon prior arrangement)

All payments must be made in U.S. Dollars (USD).

8.  Sales Tax Policy

We are required by law to collect sales tax on orders shipped to states where tax collection is mandated.

• Sales tax is calculated automatically at checkout based on the shipping
• If your state requires sales tax, the amount will be displayed before purchase
• Customers remain responsible for complying with their local tax

9.  Privacy Policy

• We collect necessary customer information (name, billing/shipping address, contact details, and payment information) to process orders and provide support.
• We may use your information for customer service, marketing (with your consent), and compliance purposes.
• Information is only shared with trusted third parties (e.g., shipping carriers, payment processors) to complete your order.
• Our website uses cookies to enhance your shopping

10.  Intellectual Property Rights

All content on **www.casamare.us**—including text, graphics, logos, product images, and designs are the intellectual property of Casa Mare Exclusive Design.

• No content may be copied, reproduced, or distributed without written

11.  Limitation of Liability

• Casa Mare shall not be held liable for indirect, incidental, or consequential damages resulting from the use or misuse of our products.
• We are not responsible for delays caused by third-party carriers or unforeseen

12.  Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, USA.

• Any disputes shall first be attempted to be resolved
• If unresolved, disputes will be subject to the jurisdiction of the courts of New

13.  Changes to Terms

Casa Mare reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to www.casamare.us.

14.  Accessibility Policy

We are committed to ensuring accessibility for individuals with disabilities.

• If you encounter any accessibility issues on our website, please contact us at  it@casamare.us
• Our support team is available Monday – Friday, 8:30 AM to 5:30 PM (EST).

Contact Information

Casa Mare Exclusive Design 356 Getty Gate 1 Bldg 1 Clifton, NJ 07011

📞 850-848-2272 / 848-849-2272

📧 it@casamare.us